Tenant FAQ

All applications are processed online through the link on the homes for rent page. All adults over 18 must apply individually. Make sure to review the application screening criteria before applying.

Call the number on the listing directly or click here to contact us through the contact page. After receiving a request, we will organize a property viewing.

We would prefer to have all applicants visit the property before applying but understand that is not always possible.

Yes. Leases are delivered and signed electronically and typically start with a 12 month term.

The typical security deposit is equal to one month’s rent. The security is due within 24 hours of application approval.

Your rent is due on the first day of every month. All payments must be paid through you online tenant portal.

Rent increases usually happen after the lease term expiration based upon relevant market conditions.

We aren't able to waive any late rent fees. Our late charge policy complies with Fair Housing Laws. We treat all tenants equally.

Immediately contact our property management team.

Yes, but every roommate needs to get approval before moving in. Not getting approval violates the lease and could lead to eviction.

Emergencies threaten human lives and/or cause property damage. For example, a burst pipe flooding the home and a broken heater during the cold season are definitely emergencies.

The pet policy depends on the terms in each specific lease agreement. When you already have a pet and you want to add an extra one, please call our office first.

No. This would violate the lease agreement terms. All properties are rekeyed between tenants.

Yes. If there's a need to enter the property, we'll notify you beforehand. There are many possible reasons for the entrance of managers or staff. For example, landlords may enter the home for emergency repairs. Also, they might allow insurance agents or inspectors to enter the property.

Yes, all the tenants need to have renters insurance before moving in.